Process Awareness in Divergence-supportive Knowledge Communities
نویسندگان
چکیده
DIVergence Awareness (DIVA) is a technological framework for management of divergence occurrence in knowledge communities, which is a precursor to the creation of new knowledge in these communities. The DIVA workspace system is aware of the members’ profiles (skills, interests, etc) and their evolution; and as a result, it can deliver custom-made contributions to the members in an attempt to manage divergence within the community. In this paper we introduce process awareness formalism as an addition to the existing formalism of DIVA in order to enhance knowledge creation and knowledge sharing processes within the DIVA process. The added formalism achieves these objectives by facilitating identification of the process awareness requirements of the actors based on both the roles they play as well as the tasks they perform within the DIVA process.
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